Utilizing CIMB Niaga Call Center to Avoid False Information

Mei 19, 2022

Information about banking should be confirmed again by using the CIMB Niaga call center. A wide variety of fraud modes today are not uncommon and often concern large banks. Therefore, as a wise consumer , you must confirm every information.

Bank CIMB niaga has provided consumer service features that can be accessed by anyone ranging from prospective to customer. So you can find a source of accurate information about banking by contacting the channel. Not only conventional channels but digital platforms are now also used.

So for you smartphone users will be easier to reach accurate banking information. Don’t worry, all the information is open and accessible to anyone. Be a wise internet user by filtering information according to its dose.

CIMB Niaga Bank prepares conventional channels such as mobile channels for banking information seekers. Not only that, the bank also has three pieces of social media that you can  access at any time. So it will be easier to make contact with the bank without the need to come to the branch office.

CIMB Niaga Call Center Phone Number That Must Be Known

For customers and non-customers who want to find information or submit complaints, please contact 14041 directly. You can call the phone number  through conventional or mobile phone lines. So it will be easier for you mobile phone users.

By knowing this number, customers do not have to worry about finding accurate information about the banking world. The number you must  know to guard when something unwanted happens. Various kinds of mild cases you can  solve just by using the phone line.

CIMB Niaga call center can be contacted for a full 24 hours on weekdays and holidays. So if you find a problem or complaint immediately report it to the relevant party so that it can be processed immediately. This will certainly increase your comfort  as a customer.

Communication costs vary depending on the operator of the communication service provider you are  using. So you can  make a call for free if your mobile operator  has a certain promo. CIMB Niaga Bank has never cut the savings balance to make this call.

Some customers with minimal information may have heard that balances can be cut when making consumer service calls. This is of course not true because so far the cost of the phone depends on the telecommunications operator and the bank will not cut the balance.

This can also be used as an example of incorrect banking information. As a smart customer, of course, you can confirm directly to the bank. So all kinds of information that you will  get are guaranteed to be true and not detrimental.

How to Contact CIMB Business Call Center from Abroad

Cimb Niaga Bank has prepared a special number that can be contacted by customers when not in the country. So when there is a problem in banking customers can immediately do a report as soon as possible. Use the official number +62-212-997-8888 provided by CIMB Niaga bank.

The issue of CIMB Niaga call center costs  from abroad still depends on the tariff of the telecommunication provider used. So it will vary between one provider and the other when used to make contact. Whenever and wherever the customer can still make contact with the center.

By utilizing this complaint service from abroad you can report if there is a suspicious action. So there is no need to come to the branch office, just by contacting through the number you will be handled by the banking officer concerned.

Indeed, it will be very difficult if there are irregularities in the banking account but you are not in the country. Therefore, CIMB Niaga bank provides a means of complaint from CIMB Niaga call centers abroad. The process is also quite short because it only needs to convey the identity and proof of transaction.

Later, if the problem is too complex , you will be redirected using email to make it easier to include supporting documents. In this way various kinds of crimes can be prevented without the hassle. Just call the consumer’s call and the problem will be addressed immediately.

How to Report Bank Customer Complaints Using Email

The use of email to report customer complaints is usually related to fairly complex actions such as carding cases, and misuse of bank accounts. You as a customer certainly do not want if your account is misused by irresponsible parties without your knowledge.

So when you suspect that someone is misusing a banking account immediately report it using the CIMB Niaga call center platform. Officers will immediately respond to your report  and take precautions so that nothing happens that harms customers financially.

You can simply include your identity card, proof of transaction, related documents, and problems that occur. Later the bank will check, if there is an irregularity, it will be handled immediately. This process also does not take long because there is already help from VIOLA.

The latest technology can make it easier for customers to report complaints and also look for the latest information about the banking world. This artificial intelligence technology is still being developed to increase the effectiveness and potential of itsuse.

Later customers will be faster to make the complaint process without worrying about bottlenecking even though the server is crowded. In addition to using VIOLA, CIMB Niaga bank will also maximize the use of social media so that customers get valid information easily.

CIMB Bank Reaches Customers Using Social Media

The increasingly crowded use of social media in Indonesia makes CIMB Niaga feel obliged to have it. To facilitate access to information and communication in the community, social media accounts are considered very suitable to complement the CIMB Niaga call center feature  which has been a conventional path.

Specific complaints cannot be made using social media. But at least the public can receive more valid information from the bank directly. To avoid the problem of dark information that is currently also circulating more and more often.

Cimb Niaga Bank has three social media accounts contained on Facebook, Instagram, and Twitter. These three accounts can be used by the public to get to know the banking world better. Valid information can also be found from all three social media platforms.

If you encounter a technical error the field of this platform can also be used as a means of initial reporting. With the initial report, the bank can immediately handle it so that people’s banking activities are not hampered for too long.

The use of social media platforms today makes knowledge about banking even easier to find. There is nothing wrong if you follow the three official social media accounts from CIMB Niaga bank so that later the latest and most accurate information can be obtained directly to your smartphone.

The use of social media platforms has the aim to bring the banking world closer to the wider community. Because social media is currently a means that has been widely used, it will be easier to embrace the community by using this platform.

As a large and professional bank, of course, the comfort and safety of consumers is a top priority. So you do not hesitate to take advantage of the features that have been provided by the bank. If there are complaints about banking, please contact cimb niaga call center right now.